Companies that are planning to pivot their business model to SaaS usually adopt the below steps.


It starts with a clear vision that calls out the “North Star” or future of the company.

Once the vision is locked, all functions within the company need to design a roadmap, organize and plan the transformation. It is very important to define the “Key success factors” and identify metrics that will measure success. As a good practice, define baseline metrics of the “As-Is” state.

It is imperative that “Communication” (both internally and externally) becomes a strategic lever that acts as a catalyst to expedite the transformation.

The final step is where the rubber hits the road. Months of effort in strategizing and planning need to be implemented. As the transformation starts to kick in, it is crucial to measure the new metrics and compare them with the baseline metrics (before transformation).